Free Shipping and Easy Returns

Preview our service level map below for estimated transit time to your region.

We are pleased to offer free ground shipping on orders of $89 or more and easy returns within the contiguous 48 states (from east coast to west coast and everywhere in between)! For orders below $89, a $5.85 flat rate shipping fee will apply. For deliveries to Alaska, Hawaii, and US Territories a $20 shipping fee applies. Excludes items with heavyweight charges and drop ship items shipped directly from the manufacturer. Does not apply to overnight or 2nd-day delivery or additional address charges. Refunds are returned to the original method of payment, minus a $4.95 per item returns processing fee.

We stand behind our high quality products with our 30-day Rest Easy Guarantee. Your comfort, our promise. Wash it, sleep on it, enjoy and have fun with it, just don’t damage it. If your ultimate comfort hasn’t been achieved, return it! It’s that easy.

Please note that we are not able to accept returns of monogrammed items, custom orders, clearance items (prices ending in $0.99), delivery and service charges, and Gift Cards.

  • We suggest becoming a member of UPS My Choice┬« to manage delivery options, follow your delivery on a live map, know the estimated delivery date, and route packages to a UPS Access Point location for convenient pickup + more.
  • UPS has suspended the UPS Service Guarantee for all shipments. There are no refunds for shipping delays on any service level during the suspended UPS Service Level Guarantee.

Most orders are processed within 1-3 business days for standard delivery and one business day for expedited delivery. For expedited shipping methods, please place your order by 11am Pacific for the best chance of same business day processing. Orders placed on weekends and select holidays begin processing the next business day. Please allow for an additional 2 business days for gift wrap orders to be processed.

UPS orders ship from California, so please account for transit time to your address (preview service level map below). Deliveries to PO Boxes and Military Addresses (APO/FPO) are delivered by USPS. Expedited shipping methods are not available options for these addresses.

Shipping charges are determined after discounts and before taxes.

Shipping MethodFlat Rate Price
UPS Ground*$5.85 (free on orders of $89+)
UPS Express (2+ Business Days)$9.90
UPS Priority (1+ Business Days)$18.90
*UPS has suspended the UPS Service Guarantee for all shipments, please allow additional time for order processing + delivery.

UPS Ground Business Day Service Level Map

Transit Map 01